About Us

Orders & Shipping

We currently ship worldwide. Shipping availability and delivery times may vary depending on your location.

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment.

Since every item is made specifically for each customer, production begins only after an order is placed. This process may take longer than traditional retail stores that keep inventory in stock.

All Stonfolk products are made to order. Production typically takes 2–5 business days before shipping.

Estimated delivery times:

United States: 5–12 business days
Europe: 5–12 business days
United Kingdom: 5–12 business days
Canada: 7–15 business days
Australia & New Zealand: 7–15 business days
Rest of the World: 7–20 business days

Please note that delivery times may vary during holidays, peak seasons, or due to customs processing.

Products & Sizing

Freshly printed garments may occasionally have a mild scent from the printing process. This is completely normal and usually disappears after the first wash.

We do our best to display product colors accurately. However, slight variations may occur due to screen settings, lighting conditions, and the printing process.

Please review sizing information carefully before ordering. As all products are made on demand, we cannot guarantee changes once production begins.

Most products fit true to size. If you prefer a more relaxed or oversized fit, we recommend ordering one size larger.

Every product page includes a detailed size guide. We strongly recommend checking measurements before placing your order.

Returns, Exchanges & Cancellations

If production has not yet started, we may be able to update your shipping address. Please contact us immediately after placing your order.

Orders may only be canceled within 1 hour of purchase. Once production has started, cancellations are no longer possible.

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery and include clear photos of the issue. We will review the situation and work to provide a suitable resolution.

At this time, we do not offer exchanges. Please review size guides and product information carefully before placing your order.

Because all Stonfolk products are made to order, we do not accept returns for incorrect size selection, color selection, or change-of-mind purchases.

Payments & Security

Yes. All transactions are processed through secure, encrypted payment gateways. We do not store your payment information.

We accept major credit cards, debit cards, PayPal, and other secure payment methods available during checkout.

About Stonfolk

Stonfolk is a lifestyle apparel brand inspired by timeless style, everyday comfort, and thoughtful design. We create pieces designed to feel relevant beyond seasonal trends, helping people build wardrobes they can enjoy for years to come.

The name Stonfolk reflects strength, authenticity, and individuality. Just as stone symbolizes durability and character, Stonfolk represents people who value timeless style, meaningful experiences, and staying true to themselves.

We believe clothing should represent experiences, memories, and individuality—not just trends. "Wear Your Story" reflects our commitment to personal expression and authentic style.

Stonfolk works with trusted production partners located in different regions around the world. Depending on the product and customer location, items may be manufactured and fulfilled in facilities across the United States, Europe, Asia, and other regions.

Stonfolk designs and curates every collection, graphic, and product experience. Production and fulfillment are handled by carefully selected manufacturing partners to ensure quality and efficient delivery.

We produce items only after an order is placed. This approach helps reduce waste, avoids overproduction, and allows us to focus on creating thoughtful products rather than maintaining large inventories.

Most Stonfolk products are made on demand rather than stored in warehouses. This allows us to offer a wider range of designs while reducing unnecessary waste.

Stonfolk focuses on timeless design, premium comfort, and meaningful style. Rather than chasing fast-changing trends, we create pieces designed to fit naturally into everyday life and remain relevant season after season.

Important Notice

Please review all product descriptions, size guides, color selections, and shipping information carefully before placing your order.
All Stonfolk products are made on demand specifically for each customer. Because of this, we cannot accept returns or exchanges for incorrect size selection, color selection, address errors, or change-of-mind purchases.